Reliability rates as one of the most important concerns when it comes to cars. Carnstar turned to consumers to tell them which of Australia’s car brands is the most reliable, with Hyundai crowned the 2012 winner of Canstar Blue’s most satisfied customers award for car reliability.
This was just one of Hyundai’s award wins in this year’s motoring awards, with the manufacturer also receiving Canstar Blue’s five star rating for overall customer satisfaction, after sales service and value for money.
Other brands which also performed well in terms of reliability include four star recipients Mazda, Subaru, Toyota, Nissan and Mitsubishi who each received four stars for the reliability of their cars. These brands were joined by Volkswagen, Honda, Ford, Holden and Kia - all of which received three stars in this field.
Canstar Blue commissioned Colmar Brunton to survey 7,500 Australian consumers over a number of months to measure their satisfaction across a range of products and services. The outcomes reported are the results from customers within the survey group - in this case, 1,722 people – who had bought a new car from a dealership in the last 3 years.
Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands that received three stars have still achieved a satisfaction measure of at least six out of 10.
http://www.canstarblue.com.au/vehicles/cars/reliability/
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